What Is The Best Software For Home Care In The US?

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1. What is Home Care Software and Why is it Important?

Home care software is crucial for modern agencies to optimize their services. It streamlines caregiver management, ensures compliance, and facilitates prompt payments. According to research from the National Association for Home Care & Hospice (NAHC), agencies utilizing comprehensive software solutions experience a 20% increase in operational efficiency

Home care software encompasses a range of applications designed to streamline various aspects of home care agency management. These include:

• Scheduling and Caregiver Management: Efficiently manage caregiver schedules, track hours, and ensure optimal staffing levels to meet client needs.
• Billing and Payroll: Automate billing processes, manage payroll accurately, and ensure timely payments to caregivers.
• Electronic Visit Verification (EVV): Verify visit times and locations electronically, ensuring compliance with state and federal regulations.
• Client Management: Maintain comprehensive client records, track care plans, and facilitate effective communication between caregivers, clients, and family members.
• Compliance Tracking: Monitor compliance with industry regulations, training requirements, and certification standards.
• Reporting and Analytics: Generate reports and analyze data to identify trends, optimize performance, and improve decision-making.

By leveraging home care software, agencies can enhance efficiency, reduce administrative burdens, improve communication, and ensure compliance.

2. What Are the Key Features to Look for in Home Care Software?

Key features of home care software include scheduling, EVV, and compliance tracking. These features can improve operational efficiency and caregiver satisfaction. A study by Home Care Technology Report in 2024 found that agencies using software with EVV features reduced billing errors by 15%.

When selecting home care software, consider the following essential features:

• Scheduling and Caregiver Management: Look for features that allow you to efficiently schedule caregivers, track their hours, manage availability, and ensure optimal staffing levels to meet client needs.
• Electronic Visit Verification (EVV): Ensure the software includes robust EVV capabilities to accurately verify visit times and locations, comply with state and federal regulations, and streamline billing processes.
• Billing and Payroll: Choose software that automates billing processes, manages payroll accurately, handles various payment types, and ensures timely payments to caregivers.
• Client Management: Prioritize software with comprehensive client management features to maintain detailed client records, track care plans, manage medications, and facilitate effective communication between caregivers, clients, and family members.
• Compliance Tracking: Ensure the software monitors compliance with industry regulations, training requirements, certification standards, and other relevant mandates to avoid penalties and maintain quality care.
• Reporting and Analytics: Opt for software that generates insightful reports and analytics to track key performance indicators (KPIs), identify trends, optimize performance, and make informed business decisions.
• Mobile Accessibility: Look for mobile apps that allow caregivers to access schedules, client information, and other essential data from their smartphones or tablets, improving efficiency and communication in the field.
• Integration Capabilities: Choose software that integrates seamlessly with other systems, such as accounting software, CRM platforms, and HR tools, to streamline workflows and avoid data silos.
• User-Friendly Interface: Select software with an intuitive and easy-to-use interface that requires minimal training for staff members to adopt and utilize effectively.
• Security and Privacy: Ensure the software adheres to strict security and privacy standards, such as HIPAA compliance, to protect sensitive client and caregiver information from unauthorized access or breaches.

3. How Can Home Care Software Improve Caregiver Training?

Home care software enhances caregiver training by providing easy access to training modules, tracking progress, and ensuring compliance. Automated training assignments and reminders keep caregivers up-to-date with required certifications. According to a 2023 study by the Home Care Association of America (HCAOA), agencies that use software for training reported a 25% increase in caregiver retention rates.

Home care software plays a significant role in improving caregiver training through various functionalities:

• Centralized Training Materials: Home care software provides a centralized platform for storing and accessing training materials, including manuals, videos, and online courses.
• Automated Training Assignments: Agencies can use the software to automatically assign training modules to caregivers based on their roles, responsibilities, or compliance requirements.
• Progress Tracking: The software tracks caregivers’ progress in completing assigned training modules, allowing administrators to monitor completion rates and identify areas where additional support may be needed.
• Compliance Monitoring: Home care software monitors caregivers’ compliance with required certifications, licenses, and training hours, ensuring that they meet all regulatory requirements.
• Mobile Accessibility: Many home care software solutions offer mobile apps that allow caregivers to access training materials and complete modules from their smartphones or tablets, providing flexibility and convenience.
• Integration with E-Learning Platforms: Some home care software integrates with e-learning platforms, enabling agencies to offer a wide range of online courses and training programs to caregivers.
• Performance Evaluation: Home care software can be used to evaluate caregivers’ performance based on their training outcomes, identifying strengths and weaknesses and providing opportunities for professional development.
• Continuing Education: The software facilitates continuing education by tracking completed courses, certifications, and licenses, ensuring that caregivers stay up-to-date with the latest industry standards and best practices.

By leveraging these functionalities, home care software helps agencies deliver comprehensive and effective training programs, improve caregiver competency, and enhance the quality of care provided to clients.

4. What Are the Benefits of Using Electronic Visit Verification (EVV) in Home Care Software?

EVV offers benefits such as accurate visit verification, reduced billing errors, and improved compliance. Real-time tracking ensures caregivers are punctual and provide the services needed. A report by the Centers for Medicare & Medicaid Services (CMS) in 2022 indicated that EVV implementation reduced fraudulent billing by 10-15% in the home care sector.

Electronic Visit Verification (EVV) offers numerous benefits in home care software:

• Accurate Visit Verification: EVV accurately verifies visit times and locations, reducing discrepancies and ensuring accurate billing.
• Reduced Billing Errors: By automating visit verification, EVV minimizes billing errors and streamlines the claims process, leading to faster reimbursement.
• Improved Compliance: EVV helps agencies comply with state and federal regulations, such as the 21st Century Cures Act, which mandates EVV for Medicaid-funded personal care services.
• Real-Time Tracking: EVV provides real-time tracking of caregiver visits, allowing agencies to monitor caregiver punctuality and ensure that services are delivered as scheduled.
• Enhanced Accountability: EVV enhances caregiver accountability by providing a verifiable record of their visits, reducing the risk of fraud and abuse.
• Streamlined Payroll: EVV integrates with payroll systems to automate caregiver payments based on verified visit times, reducing administrative overhead and ensuring accurate compensation.
• Better Data Insights: EVV generates valuable data insights into visit patterns, service utilization, and caregiver performance, enabling agencies to optimize their operations and improve care delivery.
• Improved Communication: EVV facilitates communication between caregivers, clients, and agency staff, allowing for timely updates and issue resolution.
• Reduced Paperwork: By automating visit verification and documentation, EVV reduces paperwork and administrative burden for caregivers and agency staff.
• Enhanced Transparency: EVV enhances transparency in home care operations, providing clients and their families with visibility into the services they receive.

5. How Does Home Care Software Help with Scheduling and Caregiver Management?

Home care software simplifies scheduling by automating the process, matching caregivers with clients based on skills and availability. This ensures efficient staffing and reduces scheduling conflicts. According to a 2024 survey by the National Private Duty Association (NPDA), 60% of agencies reported improved scheduling efficiency after implementing home care software.

Home care software significantly aids in scheduling and caregiver management through:

• Automated Scheduling: Automates the scheduling process by matching caregivers with clients based on skills, availability, and preferences.
• Real-Time Availability Tracking: Tracks caregiver availability in real-time, ensuring efficient staffing and minimizing scheduling conflicts.
• Conflict Management: Identifies and resolves scheduling conflicts, such as overlapping shifts or unavailable caregivers.
• Mobile Accessibility: Allows caregivers to access schedules, receive notifications, and update their availability from their mobile devices.
• Integration with EVV: Integrates with Electronic Visit Verification (EVV) systems to verify visit times and locations, ensuring accurate billing and compliance.
• Caregiver Profiles: Maintains comprehensive caregiver profiles, including skills, certifications, and training records.
• Client Matching: Matches caregivers with clients based on their specific needs and preferences, ensuring optimal care delivery.
• Shift Management: Manages shift assignments, tracks hours worked, and calculates overtime accurately.
• Communication Tools: Provides communication tools for caregivers, clients, and agency staff to facilitate coordination and issue resolution.
• Reporting and Analytics: Generates reports on scheduling efficiency, caregiver utilization, and client satisfaction to inform decision-making and improve operations.

6. What Role Does Home Care Software Play in Ensuring Regulatory Compliance?

Home care software plays a crucial role in ensuring regulatory compliance by tracking training, certifications, and EVV data. It automates reporting and ensures adherence to industry standards, reducing the risk of penalties. A 2023 report by the Agency for Healthcare Research and Quality (AHRQ) highlighted that software-assisted compliance reduces the risk of regulatory fines by up to 30%.

Home care software plays a vital role in ensuring regulatory compliance through several key functions:

• Tracking Training and Certifications: The software tracks caregivers’ training hours, certifications, and licenses, ensuring that they meet all regulatory requirements for their roles.
• Monitoring Compliance Standards: It monitors compliance with industry standards and regulations, such as HIPAA, OSHA, and state-specific mandates, providing alerts for expiring certifications or unmet requirements.
• Electronic Visit Verification (EVV): Home care software integrates with EVV systems to accurately verify visit times and locations, complying with the 21st Century Cures Act and other EVV mandates.
• Automated Reporting: The software automates the generation of compliance reports, such as incident reports, adverse event reports, and quality assurance reports, streamlining the reporting process and reducing administrative burden.
• Policy and Procedure Management: It provides a centralized repository for storing and managing policies and procedures, ensuring that all staff members have access to the most up-to-date information.
• Audit Trail: Home care software maintains an audit trail of all activities and changes within the system, providing a record of compliance efforts and facilitating audits by regulatory agencies.
• Risk Management: The software helps agencies identify and mitigate risks by tracking incidents, complaints, and other potential issues, enabling proactive intervention and risk management strategies.
• Data Security and Privacy: It ensures the security and privacy of sensitive client and caregiver data, complying with HIPAA regulations and protecting against unauthorized access or breaches.
• Updates and Notifications: Home care software provides automatic updates and notifications regarding changes in regulations, ensuring that agencies stay informed and adapt their practices accordingly.
• Documentation Management: The software streamlines documentation management by providing templates, forms, and workflows that guide staff members through the documentation process, ensuring accuracy and completeness.

7. How Can Home Care Software Improve Billing and Payroll Processes?

Home care software improves billing and payroll by automating invoice generation, tracking payments, and ensuring accurate caregiver compensation. This reduces manual errors and speeds up payment cycles. A study by Software Advice in 2023 showed that agencies using home care software reduced billing errors by 22% and payroll processing time by 18%.

Home care software significantly improves billing and payroll processes through:

• Automated Invoice Generation: Automatically generates invoices based on visit times, services provided, and contracted rates, reducing manual effort and errors.
• Payment Tracking: Tracks payments from clients, insurance companies, and other payers, providing real-time visibility into accounts receivable.
• Integration with Billing Systems: Integrates with billing systems to streamline the claims submission process and ensure accurate reimbursement.
• Payroll Processing: Automates payroll processing by calculating caregiver wages, taxes, and deductions based on verified visit times and pay rates.
• Compliance with Labor Laws: Ensures compliance with labor laws, such as minimum wage requirements, overtime regulations, and payroll tax withholding.
• Direct Deposit: Facilitates direct deposit of caregiver paychecks, reducing the need for paper checks and improving efficiency.
• Reporting and Analytics: Generates reports on billing and payroll metrics, such as revenue, expenses, and caregiver compensation, providing insights for financial management and decision-making.
• Error Reduction: Reduces billing and payroll errors through automated calculations, validation checks, and data integration.
• Time Savings: Saves time and resources by automating manual tasks, such as invoice generation, payment tracking, and payroll processing.
• Improved Accuracy: Improves accuracy in billing and payroll by eliminating manual data entry and reducing the risk of human error.

8. What Are the Latest Trends in Home Care Software?

Latest trends include AI-powered analytics, telehealth integration, and mobile-first designs. These innovations improve care coordination, enhance client engagement, and provide real-time data insights. According to a 2024 report by Grand View Research, the global home healthcare software market is expected to grow by 12% annually, driven by these technological advancements.

The latest trends in home care software reflect the industry’s commitment to leveraging technology for improved care delivery and operational efficiency. Some of the key trends include:

• AI-Powered Analytics: Integration of artificial intelligence (AI) and machine learning (ML) algorithms to analyze vast amounts of data, identify trends, predict patient outcomes, and optimize resource allocation.
• Telehealth Integration: Incorporation of telehealth capabilities, such as video conferencing and remote monitoring, to enable virtual consultations, remote patient monitoring, and enhanced care coordination.
• Mobile-First Design: Focus on mobile-first design principles to ensure that home care software is accessible and user-friendly on smartphones and tablets, empowering caregivers with real-time access to information and tools in the field.
• Interoperability: Emphasis on interoperability and data exchange between home care software systems and other healthcare IT platforms, such as electronic health records (EHRs) and health information exchanges (HIEs), to facilitate seamless care coordination and data sharing.
• Remote Patient Monitoring (RPM): Integration of RPM devices and technologies to remotely monitor patients’ vital signs, medication adherence, and other health indicators, enabling proactive intervention and personalized care management.
• Data Security and Privacy: Heightened focus on data security and privacy measures to protect sensitive patient information from cyber threats and ensure compliance with regulations such as HIPAA.
• Cloud-Based Solutions: Continued adoption of cloud-based home care software solutions, offering scalability, flexibility, and cost-effectiveness compared to traditional on-premises systems.
• Integration with Wearable Devices: Integration with wearable devices, such as smartwatches and fitness trackers, to passively collect patient data and provide insights into their activity levels, sleep patterns, and overall health.
• Voice-Activated Technology: Incorporation of voice-activated technology, such as virtual assistants and voice-enabled interfaces, to streamline tasks, improve accessibility, and enhance user experience.
• Patient Engagement Tools: Development of patient engagement tools, such as patient portals, mobile apps, and communication platforms, to empower patients to actively participate in their care, manage their health information, and communicate with their care team.

9. How Does Home Care Software Support Remote Patient Monitoring?

Home care software supports remote patient monitoring by integrating with wearable devices and telehealth platforms. This enables continuous monitoring of vital signs and facilitates timely interventions, improving patient outcomes. A study published in the Journal of Telemedicine and Telecare in 2022 found that remote patient monitoring reduced hospital readmissions by 20% and improved patient satisfaction by 25%.

Home care software plays a crucial role in supporting remote patient monitoring (RPM) through various features and functionalities:

• Integration with RPM Devices: The software integrates with RPM devices, such as wearable sensors, blood pressure monitors, glucose meters, and oximeters, to collect vital signs and other physiological data from patients in their homes.
• Data Transmission and Storage: It facilitates the secure transmission and storage of RPM data, ensuring that it is accessible to authorized healthcare providers and integrated with the patient’s electronic health record (EHR).
• Real-Time Monitoring: Home care software provides real-time monitoring of RPM data, allowing caregivers and clinicians to track patients’ vital signs, medication adherence, and overall health status remotely.
• Alerting and Notifications: The software generates alerts and notifications based on predefined thresholds and parameters, alerting caregivers and clinicians to potential health issues or deviations from established care plans.
• Care Plan Management: Home care software enables the creation and management of personalized care plans based on RPM data, ensuring that patients receive tailored interventions and support based on their individual needs.
• Telehealth Integration: It integrates with telehealth platforms to enable virtual consultations, video conferencing, and remote assessments, allowing caregivers and clinicians to communicate with patients remotely and provide timely guidance and support.
• Data Analysis and Reporting: Home care software provides data analysis and reporting tools that enable healthcare providers to analyze RPM data, identify trends, and evaluate the effectiveness of RPM interventions.
• Patient Engagement: The software includes patient engagement features, such as patient portals and mobile apps, that empower patients to actively participate in their care, track their progress, and communicate with their care team.
• Integration with EHR Systems: Home care software integrates with electronic health record (EHR) systems to seamlessly exchange RPM data and other clinical information, ensuring comprehensive and coordinated care.
• Compliance and Security: The software adheres to strict compliance and security standards, such as HIPAA, to protect sensitive patient data and ensure privacy.

10. What is the Cost of Implementing Home Care Software and What Factors Influence It?

The cost varies based on features, number of users, and vendor. Initial setup fees, monthly subscriptions, and training costs should be considered. According to a 2023 report by Capterra, the average cost of home care software ranges from $100 to $500 per user per month, depending on the features and vendor.

The cost of implementing home care software can vary widely based on several factors:

• Software Features and Functionality: The more features and functionalities included in the software, the higher the cost. Basic scheduling and billing software may be less expensive than comprehensive solutions that include EVV, telehealth integration, and advanced analytics.
• Number of Users: Many home care software vendors charge based on the number of users or caregivers who will be accessing the system. The more users, the higher the overall cost.
• Deployment Model: The deployment model, whether cloud-based or on-premises, can impact the cost. Cloud-based solutions typically involve monthly subscription fees, while on-premises solutions may require upfront licensing fees and ongoing maintenance costs.
• Vendor Reputation and Support: The reputation and level of support provided by the software vendor can influence the cost. Established vendors with strong customer support services may charge more than smaller or less well-known providers.
• Customization and Integration: The extent of customization and integration required can affect the cost. If the software needs to be customized to meet specific agency needs or integrated with existing systems, additional development and implementation costs may be incurred.
• Training and Implementation: The cost of training staff members on how to use the software and implementing the system can also contribute to the overall cost. Some vendors offer comprehensive training and implementation services, while others may charge extra for these services.
• Contract Terms: The terms of the software contract, including the length of the contract and any cancellation fees, can impact the overall cost. Longer-term contracts may offer lower monthly rates but may also lock agencies into using the software for an extended period.
• Additional Modules or Add-Ons: The cost of additional modules or add-ons, such as telehealth integration, remote patient monitoring, or advanced analytics, can increase the overall cost of the software.
• Scalability: The scalability of the software is another factor to consider. If the agency anticipates growth in the future, it’s important to choose software that can scale to accommodate additional users and clients without incurring significant additional costs.
• Hidden Fees: Be aware of any hidden fees, such as setup fees, data migration fees, or support fees, that may not be initially disclosed by the vendor.

By carefully evaluating these factors and comparing pricing from different vendors, home care agencies can make informed decisions about which software solution best fits their needs and budget.

11. Top Home Care Software Platforms for Agencies in the US

Here are some of the top home care software platforms available for agencies in the US:

11.1. CareAcademy

CareAcademy Home Care Software Platform

Best for: Home health care agency training and compliance.

CareAcademy is a state-approved, mobile-friendly training platform for home care and home health agencies, as well as franchise systems, long-term care facilities, and payors. The software empowers caregivers to complete training when it’s convenient, and it gives administrators visibility into progress on required training.

The range of courses available through CareAcademy covers entry-level training through advanced certifications for private-duty home care. The platform also offers 40+ classes and topics for admin CEUs.

Key features:

• Assign classes automatically according to state requirements and due dates.
• View caregivers’ training progress in one place.
• Upskill home health and home care employees.
• Keep your caregivers compliant with automated reminders.
• Edit your curriculum as many times as you wish.
• Auto-assign any additional annual training.
• Provide caregivers with instant, client-specific training.
• Enroll caregivers in groups of classes for retraining
• Offer continuing education credits for CNAs.
• Identify caregivers who are nearing their training deadline by filtering your dashboard.
• Rely on state compliance support for all 50 states.
• Integrate training solutions with scheduling, HR, and onboarding operations.
• Monitor training completion rates, clinical outcomes data, and knowledge retention.
• Integrate seamlessly with other agency management systems.

See pricing.

11.2. WellSky Personal Care (formerly ClearCare)

Wellsky Personal Care Home Care Software

Best for: Back office and scheduling. Integrates with CareAcademy.

The WellSky home health care platform includes automatic Medicare eligibility checks, claims submission tools, and real-time dashboards. It’s especially useful for coordinating several types of care for individual clients — occupational therapy, home health care, and personal assistance, for example.

Key features:

• Optimize intake, track referrals, and run eligibility checks efficiently.
• Prioritize patient care and manage bookings.
• Streamline care across your agency with HIPAA-compliant messaging.
• Schedule daily appointments, tasks, and documentation for caregivers.
• Gain real-time oversight with electronic visit verification.
• Check quality assurance, claims management, and financial reporting.
• Send managed care claims as orders, visits, and EOE worksheets.
• Automate accrual accounting, and view dashboards and daily reports to improve financial performance.
• Optimize client care with home health predictive analytics.
• Use performance analytics to improve revenue cycle forecasting.

Contact WellSky for a demo and current pricing.

11.3. Smartcare

Smartcare Home Care Platform

Best for: Talent and relationship management.

Smartcare software is an intuitive home care platform that helps you build your agency business, retain caregivers, and provide exceptional client satisfaction. Its mobile-friendly applicant tracking system lets you manage the recruiting and hiring process from your smartphone and automates applicant communication.

Key features:

• Manage clients, caregivers, scheduling, point-of-care, back-office operations, business intelligence, and analytics in one tool.
• Complete tasks in the field and back-office with efficient workflows.
• Save time with one-click scheduling.
• Manage your agency from anywhere with the mobile app.
• Keep caregivers, clients, and families connected through chat, messaging, and family portal communication tools.

See pricing.

11.4. Alayacare

Alayacare Home Care Software

Best for: Back office and scheduling. Integrates with CareAcademy.

AlayaCare is a cloud-based home care agency platform with back-office functionality, clinical documentation, remote patient monitoring, client and family portals, and a mobile home care app.

Key features:

• Deliver clinical documentation to home and community care providers in a secure, HIPAA-compliant environment.
• Organize your clients’ care journey from start to finish with fully integrated home care scheduling, billing, payroll, and reporting.
• Access real-time schedules, route details, billing, safety, time tracking, patient data, forms, and reporting.
• Sync clinical documents and patient care plans.
• Experience purpose-built video conferencing for home and community care organizations.
• Engage and inform all parties caring for their loved ones via the Family Portal.
• Achieve better health outcomes with artificial intelligence and machine learning technology.

See pricing.

11.5. Caretap

Caretap Home Care Software Platform

Best for: Visit verification.

Caretap is a comprehensive cloud-based home health care automation platform known for its electronic visit verification (EVV) feature. It has a user-friendly mobile interface, but caregivers can also use a landline to clock in and out for client visits.

Key features:

• Securely collect client signatures.
• Schedule and track caregivers in real time.
• Sync all home health visit verification to the cloud for compliance-readiness.
• Integrate Caretap with accounting software for easy payroll processing.
• Review metrics like time on site and extended visits.
• Automate schedule reminders for caregivers.

See pricing.

11.6. Revenue Performance Advisor by Change Healthcare

Revenue Performance Advisor Software

Best for: Claims management.

Revenue Performance Advisor by Change Healthcare includes a suite of tools that help home care agencies manage claims and reduce bad-debt write-offs for uncovered services. The platform also simplifies account statements for clients and clearly explains financial responsibility.

Key features:

• Reduce claim denials with AI-powered claims optimization.
• Use the Correct Coding Initiative (CCI) editing tool to avoid claims errors.
• Attach documents to claims and submit them digitally.
• Process claims for multiple tax IDs.
• Manage all claims in a single platform.

See pricing.

11.7. AxisCare

AxisCare Home Care Platform

Best for: Managing multi-location agencies. Integrates with CareAcademy.

AxisCare is a leading all-in-one home care management software for single and multi-location home care agencies. It helps agencies track essential growth metrics, forecast revenue cycles, achieve effortless compliance, and create an overall better client and caregiver experience.

Key features:

• Use drag-and-drop scheduling to improve efficiency.
• Build specialized intake forms, assessments, or care plans from the client’s profile.
• Create custom rates and rules for individual billing/payroll transactions.
• Bill third-party payors with accurately formatted visit information.
• Make data-driven business decisions based on relevant and actionable insights.
• Maintain EVV compliance by automatically capturing each caregiver’s visit date, time, location, and services on the GPS mobile app.
• Send the required visit information to payors so you get paid faster.

Contact AxisCare for more information and custom pricing.

11.8. Homecare Homebase

Homecare Homebase Software Platform

Best for: Back office and scheduling.

Homecare Homebase (HCHB) is a cloud-based home health software solution that streamlines staffing, scheduling, and routing. It ensures home care agencies complete accurate documentation at the point of care.

Key features:

• Schedule the best-matched clinician for each visit.
• Optimize routes for caregivers.
• Access complete EMR patient information in real time.
• Get clinical guidance when needed and manage medication.
• Fill out visit documentation onsite and upload it in under 2 minutes.
• Follow intuitive prompts and reminders to reduce costly billing errors.
• Automatically fax patient notes and orders to physicians and facilities that need them after each visit.
• View real-time data about back-office staffing and financials.

See pricing.

11.9. HHAeXchange

HHAeXchange Home Care Software

Best for: Compliance management

HHAeXchange is the leading web-based platform for home care agency management. Designed specifically for Medicaid personal care, it helps connect state agencies with managed care payors, providers, and caregivers. It also includes a suite of federal and state compliance features.

Key features:

• Track lead sources.
• Create and manage patient schedules based on authorizations and patient-specific needs.
• Validate each patient visit in real-time with multiple EVV methods.
• Pay your caregivers on time with the fast, accurate, and user-friendly integrated billing and remittance processes.
• Evaluate actionable insights to track patient trends, reduce readmissions, and provide the highest quality of care.

Contact HHAeXchange for more information and custom pricing.

11.10. Alora Health

Alora Health Home Care Software Platform

Best for: Caregiver scheduling.

Alora Home Health Software combines all the functions of a home care agency operation in one powerful software platform to increase efficiency, accuracy, and compliance.

Key features:

• See up-to-the-minute visibility on home visits that are in progress as well as delays and no-shows.
• Enable caregivers to check their schedules, capture signatures, and complete care plan visit notes.
• Automate open-shift notifications.
• Enter and view schedules from the angle of a patient, caregiver, or agency as a whole.
• Send and receive faxes and store fax confirmation logs with the built-in fax tool.
• Stay in contact with all staff, including caregivers in the field, with HIPAA-compliant email.
• Comply with payors’ requirements for prior authorization.
• Automatically calculate each caregiver’s travel time and mileage from one patient visit to the next.
• Document any communication that you want to keep on file.
• Check the dashboard to see what’s in progress and what’s remaining.

Contact Alora for more information and custom pricing.

11.11. Careficient

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