What Is Fleet Care Software And Why Is It Important?

Fleet Care Software is a comprehensive solution that helps manage and maintain vehicle fleets, ensuring optimal performance, reducing downtime, and improving overall efficiency. CAR-REMOTE-REPAIR.EDU.VN offers courses to help technicians learn how to utilize this technology, offering solutions for modern fleet management challenges. Implementing fleet management software can significantly reduce operational costs and increase productivity.

1. What Are The Key Features Of Fleet Care Software?

Fleet care software offers a multitude of features, including real-time vehicle tracking, maintenance scheduling, fuel management, driver behavior monitoring, and diagnostic reporting. According to a report by Berg Insight, fleet management systems are increasingly adopting advanced analytics for predictive maintenance. These features collectively enable businesses to optimize their fleet operations.

1.1 Real-Time Vehicle Tracking

Real-time vehicle tracking uses GPS technology to provide up-to-the-minute information on the location of each vehicle in the fleet. This allows fleet managers to monitor vehicle movements, optimize routes, and respond quickly to unexpected events, such as breakdowns or traffic delays. Real-time data is crucial for efficient fleet management, improving response times and customer satisfaction. GPS Insight highlights how real-time tracking enhances operational control and visibility.

1.2 Maintenance Scheduling

Maintenance scheduling automates the process of planning and managing vehicle maintenance, ensuring that vehicles receive timely servicing to prevent breakdowns and extend their lifespan. Fleet care software can track maintenance intervals, generate reminders for upcoming service appointments, and maintain a detailed maintenance history for each vehicle. This proactive approach to maintenance reduces downtime and lowers repair costs. According to a study by the Technology & Maintenance Council (TMC), proactive maintenance can reduce maintenance costs by up to 20%.

1.3 Fuel Management

Fuel management features help fleets monitor and control fuel consumption, identify inefficiencies, and reduce fuel costs. Fleet care software can track fuel purchases, monitor fuel efficiency, and detect instances of fuel theft or misuse. By analyzing fuel data, fleet managers can identify opportunities to improve driver behavior and optimize routes for better fuel economy. The EPA estimates that improving fuel efficiency by just 10% can save a significant amount annually for large fleets.

1.4 Driver Behavior Monitoring

Driver behavior monitoring uses telematics data to track and analyze driver performance, identifying risky behaviors such as speeding, harsh braking, and aggressive driving. Fleet care software can provide feedback to drivers on their performance, encouraging safer driving habits and reducing the risk of accidents. Improved driver behavior not only enhances safety but also contributes to better fuel efficiency and reduced maintenance costs. A study by the National Transportation Safety Board (NTSB) found that monitoring driver behavior can reduce accidents by up to 30%.

1.5 Diagnostic Reporting

Diagnostic reporting provides insights into vehicle health and performance, allowing fleet managers to identify potential problems before they lead to breakdowns. Fleet care software can monitor engine performance, track diagnostic trouble codes, and provide alerts for critical issues. This proactive approach to vehicle maintenance enables fleets to address problems early, preventing costly repairs and downtime. Navistar’s OnCommand Connection is an example of a system that provides advanced remote diagnostics.

Illustration of truck engine diagnostics performed via a diagnostic computer, offering an overview of vehicle health, performance, and critical alerts for proactive maintenance and repair.

2. What Are The Benefits Of Using Fleet Care Software?

The advantages of using fleet care software are extensive, including reduced operational costs, increased productivity, improved safety, better compliance, and enhanced customer satisfaction. Fleet management solutions are vital for modern businesses aiming to optimize their fleet operations. By leveraging the capabilities of fleet care software, organizations can achieve significant improvements across various aspects of their operations.

2.1 Reduced Operational Costs

Fleet care software helps reduce operational costs by optimizing fuel consumption, minimizing maintenance expenses, and preventing downtime. By tracking fuel usage and identifying inefficiencies, fleets can implement strategies to improve fuel economy. Proactive maintenance scheduling reduces the likelihood of breakdowns and costly repairs. According to a report by Frost & Sullivan, fleets can reduce operational costs by up to 15% by using fleet management software.

2.2 Increased Productivity

By automating many of the tasks associated with fleet management, fleet care software increases productivity and allows fleet managers to focus on more strategic initiatives. Real-time vehicle tracking and route optimization enable fleets to improve delivery times and increase the number of jobs completed per day. Efficient maintenance scheduling ensures that vehicles are always in optimal condition, reducing downtime and maximizing vehicle utilization. A study by Aberdeen Group found that companies using fleet management software experienced a 10% increase in productivity.

2.3 Improved Safety

Fleet care software enhances safety by monitoring driver behavior and providing feedback to promote safer driving habits. By tracking risky behaviors such as speeding and harsh braking, fleets can identify drivers who need additional training or coaching. Regular vehicle maintenance ensures that vehicles are in safe operating condition, reducing the risk of accidents caused by mechanical failures. The Federal Motor Carrier Safety Administration (FMCSA) emphasizes the importance of safety management systems in reducing accidents.

2.4 Better Compliance

Fleet care software helps fleets comply with regulatory requirements by tracking vehicle inspections, driver hours of service, and other compliance-related data. By automating compliance tasks, fleets can reduce the risk of violations and fines. Fleet care software also provides reporting tools that make it easier to demonstrate compliance to regulatory agencies. The Department of Transportation (DOT) requires fleets to maintain accurate records of vehicle maintenance and driver activity.

2.5 Enhanced Customer Satisfaction

By improving delivery times, reducing downtime, and ensuring reliable service, fleet care software enhances customer satisfaction. Real-time vehicle tracking allows fleets to provide customers with accurate delivery ETAs and keep them informed of any delays. Proactive maintenance ensures that vehicles are always in good working order, reducing the risk of service disruptions. A survey by Gartner found that companies with effective fleet management systems reported a 15% increase in customer satisfaction.

Depiction of a mechanic utilizing a diagnostic tool, reflecting how fleet care software, paired with remote diagnostics, improves vehicle uptime and helps prevent roadside breakdowns by addressing issues early.

3. How To Choose The Right Fleet Care Software?

Selecting the right fleet care software requires careful consideration of various factors, including the size of the fleet, the specific needs of the business, the features offered by the software, and the cost. A thorough evaluation process is essential to ensure that the chosen software aligns with the organization’s goals and provides the best value. It is important to assess several options before deciding on one, and fleet care software is one of the most vital.

3.1 Assess Your Fleet Size

The size of the fleet is a primary consideration when choosing fleet care software. Small fleets may only need basic features such as vehicle tracking and maintenance scheduling, while larger fleets may require more advanced capabilities such as fuel management and driver behavior monitoring. Some software vendors offer scalable solutions that can accommodate fleets of any size, allowing businesses to upgrade as their needs evolve.

3.2 Identify Your Business Needs

Each business has unique needs and priorities when it comes to fleet management. Some businesses may prioritize fuel efficiency, while others may focus on safety or compliance. It is important to identify the specific challenges and opportunities facing the business and choose software that addresses those needs. Conducting a thorough needs assessment can help narrow down the options and ensure that the chosen software provides the greatest value.

3.3 Evaluate Software Features

Fleet care software offers a wide range of features, and it is important to evaluate which features are most relevant to the business. Consider whether the software offers real-time vehicle tracking, maintenance scheduling, fuel management, driver behavior monitoring, diagnostic reporting, and other essential capabilities. Look for software that is user-friendly and easy to integrate with existing systems.

3.4 Consider The Cost

The cost of fleet care software can vary widely depending on the features offered, the number of vehicles in the fleet, and the vendor. Some vendors charge a monthly subscription fee, while others offer a one-time license fee. It is important to consider the total cost of ownership, including implementation costs, training costs, and ongoing maintenance fees. Choose software that offers the best value for the investment.

3.5 Read Reviews and Get Recommendations

Before making a final decision, read reviews and get recommendations from other businesses in the industry. Online reviews can provide valuable insights into the strengths and weaknesses of different software options. Ask for referrals from colleagues or industry associations to get firsthand feedback on their experiences with fleet care software.

4. How To Implement Fleet Care Software Successfully?

A successful implementation of fleet care software requires careful planning, effective communication, and thorough training. Following a structured approach can help minimize disruptions and ensure that the software is adopted smoothly across the organization. From initial setup to ongoing support, each step is crucial for maximizing the benefits of the new system.

4.1 Plan The Implementation

Before implementing fleet care software, develop a detailed implementation plan that outlines the scope of the project, the timeline, the resources required, and the key milestones. Identify the stakeholders who will be involved in the implementation process and assign responsibilities accordingly. A well-defined plan can help avoid delays and ensure that the implementation stays on track.

4.2 Communicate With Stakeholders

Effective communication is essential for a successful implementation. Keep all stakeholders informed of the progress of the implementation, any challenges encountered, and any changes to the plan. Provide regular updates to drivers, fleet managers, and other employees who will be using the software. Open communication can help address concerns and build support for the new system.

4.3 Provide Training

Provide thorough training to all employees who will be using the fleet care software. The training should cover all aspects of the software, including how to use the features, how to interpret the data, and how to troubleshoot common problems. Offer ongoing support to employees as they become familiar with the software. Adequate training can ensure that employees are confident and proficient in using the new system. CAR-REMOTE-REPAIR.EDU.VN offers courses tailored to enhance the skills of technicians and fleet managers.

4.4 Monitor and Evaluate Performance

Once the fleet care software is implemented, monitor its performance and evaluate its effectiveness. Track key metrics such as fuel consumption, maintenance costs, and driver behavior. Identify areas where the software is delivering benefits and areas where improvements are needed. Use the data to fine-tune the software and optimize fleet operations. Regular monitoring and evaluation can help ensure that the software is delivering the expected results.

4.5 Seek Ongoing Support

Fleet care software vendors typically offer ongoing support to help customers troubleshoot problems and get the most out of the software. Take advantage of this support by contacting the vendor whenever you have questions or concerns. Stay informed of updates and new features offered by the vendor. Ongoing support can help ensure that the software remains effective and up-to-date.

A mechanic is shown performing a maintenance check, which highlights how fleet care software optimizes maintenance schedules, reduces downtime, and keeps vehicles in peak condition for reliability.

5. What Are The Latest Trends In Fleet Care Software?

The field of fleet care software is constantly evolving, with new technologies and trends emerging all the time. Staying abreast of these developments is essential for businesses looking to optimize their fleet operations and gain a competitive edge. From AI-powered analytics to IoT integrations, the future of fleet management is rapidly transforming. These trends reflect the ongoing drive to enhance efficiency, safety, and sustainability within the transportation industry.

5.1 Artificial Intelligence (AI)

Artificial intelligence (AI) is being increasingly used in fleet care software to improve decision-making and automate tasks. AI-powered analytics can identify patterns and trends in fleet data, providing insights that can help optimize fuel consumption, maintenance schedules, and driver behavior. AI can also be used to automate tasks such as route planning and dispatching. According to a report by McKinsey, AI could add trillions of dollars to the transportation and logistics industry in the coming years.

5.2 Internet of Things (IoT)

The Internet of Things (IoT) is enabling fleets to collect more data from vehicles and equipment, providing a more comprehensive view of fleet operations. IoT sensors can track vehicle location, engine performance, tire pressure, and other critical parameters. This data can be used to improve maintenance scheduling, optimize fuel consumption, and enhance safety. A study by Gartner predicts that there will be billions of connected devices in use by 2025.

5.3 Electric Vehicles (EVs)

The adoption of electric vehicles (EVs) is growing rapidly, and fleet care software is adapting to meet the unique needs of EV fleets. Fleet care software for EVs can track battery health, monitor charging schedules, and optimize routes for charging stations. As more fleets transition to EVs, fleet care software will play an increasingly important role in managing these vehicles. The International Energy Agency (IEA) forecasts a significant increase in EV adoption in the coming years.

5.4 Cloud-Based Solutions

Cloud-based fleet care solutions are becoming increasingly popular, offering greater flexibility, scalability, and accessibility. Cloud-based software can be accessed from anywhere with an internet connection, making it easy for fleet managers to monitor fleet operations remotely. Cloud-based solutions also offer greater scalability, allowing fleets to add or remove vehicles as needed. A report by MarketsandMarkets projects significant growth in the cloud-based fleet management market.

5.5 Integration With Other Systems

Fleet care software is increasingly being integrated with other business systems, such as accounting software, CRM software, and supply chain management software. This integration provides a more holistic view of business operations and enables better decision-making. By integrating fleet care software with other systems, businesses can streamline processes, improve efficiency, and reduce costs.

6. What Is The Role Of Remote Diagnostics In Fleet Care?

Remote diagnostics plays a crucial role in modern fleet care by enabling technicians to diagnose and troubleshoot vehicle problems from a remote location. This technology reduces downtime, minimizes repair costs, and improves overall fleet efficiency. CAR-REMOTE-REPAIR.EDU.VN provides specialized training in remote diagnostics, equipping technicians with the skills needed to excel in this field. It is an essential tool for modern fleet management.

6.1 How Does Remote Diagnostics Work?

Remote diagnostics utilizes telematics devices installed in vehicles to collect and transmit data about the vehicle’s condition and performance. This data is then analyzed by technicians using specialized software, allowing them to identify potential problems and recommend appropriate solutions. Remote diagnostics can also be used to perform software updates and parameter adjustments without requiring the vehicle to be physically present at a repair shop.

6.2 Benefits Of Remote Diagnostics

Remote diagnostics offers numerous benefits for fleet management, including reduced downtime, faster repairs, and lower costs. By diagnosing problems remotely, technicians can identify issues early and prevent them from escalating into more serious and costly repairs. Remote diagnostics also eliminates the need to transport vehicles to a repair shop, saving time and money.

6.3 Enhancing Uptime and Reducing Roadside Breakdowns

Remote diagnostics significantly enhances vehicle uptime by enabling proactive maintenance and early detection of potential issues. This capability reduces the frequency of roadside breakdowns, ensuring that vehicles remain operational and productive. Predictive maintenance, powered by remote diagnostics, minimizes disruptions to fleet operations.

6.4 Key Features of Remote Diagnostic Systems

Modern remote diagnostic systems offer a range of features, including real-time data monitoring, fault code analysis, and remote software updates. These features allow technicians to quickly assess vehicle health, identify problems, and implement solutions without needing to physically access the vehicle. This technology streamlines the maintenance process and enhances overall efficiency.

6.5 Examples of Successful Remote Diagnostic Implementations

Several companies have successfully implemented remote diagnostics in their fleet management strategies, resulting in significant improvements in uptime and cost savings. These examples demonstrate the practical benefits of remote diagnostics and highlight the potential for other organizations to achieve similar results. Implementing remote diagnostics improves fleet efficiency.

Illustration of remote car repair assistance, where technicians provide guidance from a remote location, minimizing downtime and allowing for expert support to keep vehicles operating efficiently.

7. What Training Is Required For Fleet Care Software And Remote Diagnostics?

Proper training is essential for technicians and fleet managers to effectively use fleet care software and remote diagnostics tools. Comprehensive training programs ensure that users can maximize the benefits of these technologies and improve fleet operations. CAR-REMOTE-REPAIR.EDU.VN offers specialized courses to meet the growing demand for skilled professionals in this field. Training ensures optimal usage and understanding.

7.1 Essential Training Topics

Essential training topics for fleet care software and remote diagnostics include vehicle diagnostics, telematics systems, data analysis, and software usage. Technicians should also be trained on how to interpret fault codes, perform remote software updates, and troubleshoot common problems. Fleet managers should be trained on how to use fleet care software to monitor vehicle performance, track maintenance schedules, and optimize fleet operations.

7.2 Benefits of Formal Training Programs

Formal training programs provide structured learning experiences that ensure technicians and fleet managers acquire the necessary skills and knowledge. These programs often include hands-on training, allowing participants to apply what they have learned in a practical setting. Formal training programs also provide opportunities for networking and knowledge sharing among industry professionals.

7.3 Skills Needed for Remote Diagnostics

Remote diagnostics requires a unique set of skills, including proficiency in vehicle diagnostics, telematics systems, and data analysis. Technicians must also possess strong problem-solving skills and the ability to communicate effectively with drivers and other technicians. Continuous learning and professional development are essential for staying current with the latest technologies and best practices.

7.4 CAR-REMOTE-REPAIR.EDU.VN Training Programs

CAR-REMOTE-REPAIR.EDU.VN offers a variety of training programs designed to meet the needs of technicians and fleet managers. These programs cover a wide range of topics, including vehicle diagnostics, telematics systems, data analysis, and software usage. The training programs are taught by experienced instructors and incorporate the latest technologies and best practices.

7.5 Certification and Continuing Education

Certification and continuing education are important for demonstrating competence and staying current with the latest technologies. Several organizations offer certifications in fleet management and vehicle diagnostics. Continuing education courses provide opportunities for technicians and fleet managers to update their skills and knowledge and stay ahead of the curve.

8. How Does Fleet Care Software Support Electric Vehicle Fleets?

Fleet care software plays a crucial role in supporting electric vehicle (EV) fleets by providing specialized features for managing EV charging, battery health, and energy consumption. These capabilities are essential for optimizing the performance and efficiency of EV fleets. As the adoption of EVs continues to grow, fleet care software will become increasingly important for managing these vehicles.

8.1 Unique Needs of Electric Vehicle Fleets

Electric vehicle fleets have unique needs compared to traditional gasoline-powered fleets. These needs include managing charging infrastructure, monitoring battery health, and optimizing energy consumption. Fleet care software for EVs provides specialized features to address these needs and ensure that EV fleets operate efficiently and effectively.

8.2 Managing Charging Infrastructure

Fleet care software for EVs can track the location and availability of charging stations, allowing fleet managers to optimize routes for charging. The software can also monitor charging schedules and ensure that vehicles are charged during off-peak hours to minimize energy costs. Effective management of charging infrastructure is essential for maximizing the uptime of EV fleets.

8.3 Monitoring Battery Health

Battery health is a critical factor in the performance and longevity of electric vehicles. Fleet care software can monitor battery health in real time, tracking metrics such as state of charge, temperature, and voltage. This data can be used to identify potential problems early and prevent battery failures. Proactive monitoring of battery health can extend the lifespan of EV batteries and reduce replacement costs.

8.4 Optimizing Energy Consumption

Fleet care software can analyze energy consumption data and identify opportunities to improve energy efficiency. For example, the software can track driver behavior and provide feedback to drivers on how to reduce energy consumption. The software can also optimize routes to minimize energy usage. Optimizing energy consumption can significantly reduce the operating costs of EV fleets.

8.5 Benefits of Using Fleet Care Software for EVs

Using fleet care software for EVs offers numerous benefits, including reduced energy costs, improved vehicle uptime, and extended battery life. By managing charging infrastructure, monitoring battery health, and optimizing energy consumption, fleet care software can help EV fleets operate more efficiently and effectively. This software supports the unique needs of electric vehicles.

9. What Are The Best Practices For Fleet Maintenance Using Fleet Care Software?

Implementing best practices for fleet maintenance using fleet care software is essential for maximizing the lifespan of vehicles, reducing downtime, and improving overall fleet efficiency. These practices involve leveraging the capabilities of fleet care software to streamline maintenance processes and ensure that vehicles receive timely servicing. Adhering to best practices optimizes fleet performance.

9.1 Scheduling Preventive Maintenance

Preventive maintenance is a key component of any successful fleet maintenance program. Fleet care software can automate the process of scheduling preventive maintenance, ensuring that vehicles receive regular servicing according to manufacturer recommendations. By scheduling preventive maintenance, fleets can identify potential problems early and prevent them from escalating into more serious and costly repairs.

9.2 Tracking Maintenance History

Fleet care software can maintain a detailed maintenance history for each vehicle in the fleet, including records of all repairs, inspections, and servicing. This information can be used to identify patterns and trends in vehicle maintenance, helping fleet managers make informed decisions about vehicle replacements and maintenance strategies. Tracking maintenance history improves decision-making.

9.3 Managing Vehicle Inspections

Regular vehicle inspections are essential for ensuring that vehicles are in safe operating condition. Fleet care software can track vehicle inspections, generate reminders for upcoming inspections, and maintain records of inspection results. By managing vehicle inspections effectively, fleets can reduce the risk of accidents caused by mechanical failures. Managing inspections ensures vehicle safety.

9.4 Monitoring Tire Pressure

Proper tire pressure is essential for ensuring optimal fuel efficiency and tire life. Fleet care software can monitor tire pressure in real time, providing alerts when tire pressure falls below recommended levels. By maintaining proper tire pressure, fleets can improve fuel economy, extend tire life, and reduce the risk of tire-related accidents. Monitoring tire pressure improves efficiency.

9.5 Implementing a Tire Management Program

Fleet care software can support a comprehensive tire management program, tracking tire wear, monitoring tire pressure, and scheduling tire rotations and replacements. By implementing a tire management program, fleets can extend tire life, improve fuel efficiency, and reduce the risk of tire-related accidents. A tire management program is essential.

10. What Are The Future Trends In Fleet Care Software?

The future of fleet care software is poised to be shaped by several emerging trends, including increased automation, predictive maintenance, and enhanced integration with other business systems. These trends promise to further optimize fleet operations, reduce costs, and improve overall efficiency. Staying ahead of these developments is crucial for businesses seeking a competitive edge in the transportation industry. The future of fleet care is rapidly evolving.

10.1 Increased Automation

Automation will play an increasingly important role in fleet care software, streamlining tasks such as route planning, dispatching, and maintenance scheduling. Automated systems can optimize routes in real time based on traffic conditions and other factors, reducing fuel consumption and improving delivery times. Automated maintenance scheduling ensures that vehicles receive timely servicing, preventing breakdowns and extending their lifespan.

10.2 Predictive Maintenance

Predictive maintenance will become more sophisticated, using AI and machine learning to analyze vehicle data and predict when maintenance will be required. This will allow fleets to proactively address potential problems before they lead to breakdowns, reducing downtime and minimizing repair costs. Predictive maintenance will transform fleet operations.

10.3 Enhanced Integration

Fleet care software will be increasingly integrated with other business systems, such as accounting software, CRM software, and supply chain management software. This integration will provide a more holistic view of business operations and enable better decision-making. Integrating fleet care software with other systems will streamline processes.

10.4 Focus on Sustainability

Sustainability will become an increasingly important consideration for fleet managers, and fleet care software will adapt to help fleets reduce their environmental impact. Fleet care software will track fuel consumption, monitor emissions, and optimize routes for fuel efficiency. This will help fleets reduce their carbon footprint and comply with environmental regulations.

10.5 Improved User Experience

Fleet care software will become more user-friendly, with intuitive interfaces and mobile apps that make it easy for drivers and fleet managers to access information and manage fleet operations. Improved user experience will increase adoption and utilization of fleet care software, maximizing its benefits.

Depiction of a remote car repair session, highlighting the combination of advanced fleet care software, remote diagnostic tools, and expert technicians to provide efficient and effective fleet maintenance and support.

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FAQ About Fleet Care Software

1. What exactly is fleet care software?

Fleet care software is a comprehensive tool used to manage and maintain a fleet of vehicles, optimizing performance, reducing downtime, and improving efficiency.

2. Who benefits from using fleet care software?

Fleet managers, technicians, and business owners benefit from using fleet care software, as it helps streamline operations, reduce costs, and improve vehicle performance.

3. Why is fleet care software important for my business?

Fleet care software is important because it enhances operational efficiency, reduces costs through better maintenance scheduling and fuel management, and improves overall vehicle reliability.

4. When should I consider implementing fleet care software?

You should consider implementing fleet care software when you want to optimize fleet operations, reduce costs, improve vehicle uptime, and ensure regulatory compliance.

5. Where can I find reliable training for fleet care software and remote diagnostics?

Reliable training for fleet care software and remote diagnostics can be found at specialized institutions like CAR-REMOTE-REPAIR.EDU.VN, which offers comprehensive courses to enhance your skills. Address: 1700 W Irving Park Rd, Chicago, IL 60613, United States. Whatsapp: +1 (641) 206-8880

6. How does fleet care software help with electric vehicles?

Fleet care software helps with electric vehicles by managing charging infrastructure, monitoring battery health, and optimizing energy consumption, ensuring efficient and effective operation.

7. What are the latest trends in fleet care software?

The latest trends include increased automation, predictive maintenance, enhanced integration with other business systems, a focus on sustainability, and improved user experience.

8. Which features should I look for when choosing fleet care software?

Key features to look for include real-time vehicle tracking, maintenance scheduling, fuel management, driver behavior monitoring, and diagnostic reporting.

9. Why is remote diagnostics important for fleet care?

Remote diagnostics is important because it enables technicians to diagnose and troubleshoot vehicle problems from a remote location, reducing downtime, minimizing repair costs, and improving overall fleet efficiency.

10. How can fleet care software improve customer satisfaction?

Fleet care software improves customer satisfaction by enhancing delivery times, reducing downtime, and ensuring reliable service, leading to better customer experiences.